Systems Analyst – IT

We are looking for someone who demonstrates:

• Intense collaboration
• Passionate customer focus
• Thoughtful, fast, disciplined execution
• Tenacious commitment to continuous improvement
• Relentless drive to win

Here is a glimpse of what you will do:

• Understanding user requirements, error troubleshooting, fixing their issues and Bug identification.
• Monitoring the application process, application logs and managing appropriate resolutions in case of failures.
• Debugging the technical components (Configuration, Code) for root cause analysis.
• Passionate towards solving business problems, learning new technologies or process, customer satisfaction, job engagement and fulfilling assigned responsibilities.

Here is some of what you will need (required):

• Experience in Application Support, especially in L1/L2 Support and enhancements.
• Abe to understand IT Projects, Concepts, Programming languages and experienced working in IT Support projects.
• Able to learn new applications, technical concepts with program or technical debugging skills.
• Programming knowledge in Java or .NET, Understanding of SQL or Oracle database programs and knowledge in any of Scripting language (Java Script, PHP).
• Provide functional support for EAI / B2B / EDI / CRM business critical applications, with best possible quality of service. Solving Support incidents, maintaining delivery SLA’s and effective communication with trading partners, Users.
• Excellent written & oral Communication skills in English.
• Ability to work independently and within a team with a changing environment.
• Strong Interpersonal, Collaboration and organizational skills for team work.
• Positive attitude towards work and flexible in continuous learnings towards new process or software tools, project activities.
• Managing self-responsibility on the assigned activities and Self-Learning.

Here are a few of our preferred experiences:

• Should possess minimum of  0 – 2 years of work experience.
• Willing to work on weekend shifts. (Compensation Off will be provided on week days).
• Willing to work on early morning shifts and night shifts if required for the team.

Here are a few examples of what you’ll get for the great work you provide:

• Health Insurance
• PTO

Location:

• Chennai