Key Account Manager

Suzlon Energy Limited

  • Min. 5-10 years
  • PAN India
Key Account Manager
Job Posted : Mar 2nd, 2021

Job Description


  • Issue resolution.
  • Co-ordinate with various functions to resolve the issues.
  • Customer interaction meetings to anchor customer grievances.
  • Regular site visit with customers.
  • WTG performance presentation to Customers.

Communication to Customers

  • Respond to Customer requisites
  • Communication to Customers about policy , Generation , stoppage.

Execution of O&M Agreements

  • Execution of Agreements before renewal date

O&M Payment Collection from Customers

  • Sending Invoice to Customers.
  • Ensuring collection of O&M payment 3. Settlement of Customer Claims

Collection of Statutory certificates from Customers

  • TDS.
  • WCT certificate

Training to Customers about CRM portals

  • Creating awareness about CRM portals with Customers.
Qualifications :
BE/B.Tech & MBA (Marketing)