Software-driven transformation to be Key for OEM’s in Auto Sector: Study

Highlights :

  • New research by Capgemini Research Institute highlights how software-driven transformation is expected to deliver significant benefits for automotive OEMs in the next five years,
  • It could improve productivity up to 40%, reducing costs by 37%, and improving customer satisfaction by 23%.

Software-driven transformation is expected to help leading original equipment manufacturers (OEMs) in the automotive industry gain 9% higher market share over their peers by differentiating themselves with unique software-based features and services, according to a new report from the Capgemini Research Institute.

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Headquartered in Paris, Capgemini is a French multinational information technology services and consulting company.

The research highlights how software-driven transformation is expected to deliver significant benefits for automotive OEMs in the next five years, such as improving productivity up to 40%, reducing costs by 37%, and improving customer satisfaction by 23%. Despite this, nearly half (45%) of OEMs currently do not offer any connected services, and only 13% are monetizing connected services to their benefit.

The report, “Next Destination: Software — How automotive OEMs can harness the potential of software-driven transformation,” states that half of OEMs (51%) expect to be known for providing software features, such as Advanced driver-assistance systems (ADAS), self-driving, connectivity, and services as much as their automotive engineering excellence in the next five to ten years. In addition, on average, the share of new vehicles, per OEM, to operate on a unified, common software platform is expected to rise from 7% in 2021 to 35% in 2031.

But according to the report maturity in key areas remains low. Most OEMs (71%) are at the initial stages of their software-driven transformation, having only identified application areas. Just 28% have implemented a pilot or proof of concept based on use cases for advancing transformation in specific areas.

The research finds that only 15% of OEMs are considered “frontrunners” in successfully transforming themselves by exhibiting the maturity to implement software-driven transformation. Success requires a special set of skills and capabilities backed with the vision to deliver the transformation and the command on operational areas to deliver strong outcomes. Frontrunner OEMs believe that software-based revenue will account for 28% of their overall revenue by 2031.

A software-driven transformation will require robust architecture, ecosystems and strategic technology partnerships
To realize the benefits of software and gain a competitive edge, OEMs will need to transition from legacy architecture. Currently, 93% of OEMs have a traditional vehicle architecture, while only 13% have plans to decouple and separate the tightly integrated hardware and software architecture deployment.

This translates into an inefficient mechanism for over-the-air (OTA) software updates and can lower the pace at which OEMs innovate. The research found that automotive executives expect the production of new vehicles supporting connected services and OTA updates to triple from 11% to 36% in the next five years, but only 4% of OEMs currently provide any kind of OTA update, suggesting more work is needed if OEMs are to take advantage of the potential growth.

OEMs will need to strike strategic partnerships with software and technology service providers to deliver value across the automotive software value chain. OEMs will also require a robust ecosystem strategy to effectively strike and scale partnerships to pursue standardization of architecture, as well as the collection, use, ownership, and processing of both vehicle and consumer data.

Data ownership and cybersecurity are still a concern

Less than 10% OEMs believe they are well prepared to implement cybersecurity measures, while 60% find it difficult to ensure products from suppliers meet safety and cybersecurity regulations. Various data domains enabled by software have the potential to add “intelligence” to the automotive value chain, yet nearly half (47%) of the OEMs do not collect or analyze vehicle data.

Workforce upskilling will be key to realize full potential

Currently, OEMs are faced with a skills gap of 40-60% in areas such as software architecture, cloud management expertise and cybersecurity, and there’s a growing need for software capabilities within the industry. 97% of executives surveyed believe that within the next five years, as much as 40% of their talent will need to possess the necessary skills in-house to deliver software-driven transformation. To harness the full potential of software-driven transformation, OEMs will need to focus their attention on new competences, transform legacy culture, redefine their processes around software and attract new talent.


The study was based on a primary online survey of 572 senior executives working for automotive OEMs across the globe, as well as a series of interviews with 17 industry experts covering various aspects of the software-driven transformation.

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Soumya Duggal

Soumya is a master's degree holder in English, with a passion for writing. It's an interest she has directed towards environmental writing recently, with a special emphasis on the progress being made in renewable energy.