Technical Service Support Manager India

FIMER

  • Bangalore, India
Technical Service Support Manager India
Job Posted : Mar 3rd, 2022

Job Description

The required profile will be in charge of maintain, design, and develop the photovoltaic inverters.
His/her responsibilities will include handling development activities, value engineering and providing technical support to customers, analysis, resolution, and simulation of site related issues.

ACTIVITIES:-

  • Development activities of the power electronics converters.
  • Back End Global Technical Support-Sales Force
  • Finding Root cause analysis of the site issues.
  • HILS and Matlab Simulations to study about site issues or design issues.
  • Technical Support to customers & peers.
  • FW / HW changes required as and when required based on the requirements.
  • Component Failure Analysis (RCA)
  • Developing knowledge assets , tools , etc.
  • Performing activities on basic adaptive programming, data loggers and firmware.

TECHNICAL SKILLS:-

MUST HAVE:-

  • Power electronics with Solar inverters background
  • Knowledge on simulation tools: Matlab & Simulink, HILS.
  • Basic knowledge on ‘c’ language/assembly language to back trace code compiler.
  • Electrical and Electronics circuit theory.
  • Knowledge on semiconductor (Diodes, IGBT) devices and Circuits.

NICE TO HAVE:-

  • Power system theory: Fault calculations, Relay co-ordination, and harmonic analysis.
  • C, C++, Python.
  • Hands-on experience on Typhoon Hardware in the Loop simulator. Automated testing using python HIL APIs.
  • Ability to read electrical and control schematics.
  • Knowledge of Power system protection concepts, Power electronics and Power quality.
  • Knowledge of standards such as IEEE 519, IEC 61000 etc.,
  • Ability to use DSO, power quality analyzer and similar lab equipment.

BEHAVIORAL SKILLS:-

  • Ability to work with patience on technical concepts or simulations till we achieve results.
  • Multitasking capability and self-adjustment ability.
  • Ability to work effectively under pressure and meet deadlines.
  • Highly motivated and self-driven, teamwork capabilities with R&D teams, Service, engineering, supply chain, marketing, testing and with other company functions.

KPI:-

  • Developing specific Knowledge assets (simulation software’s)
  • Supporting RCA and 8D
  • Low-cost component analysis and proposal.
  • Quick Response to customer queries.
  • Find solutions to problems with limited infrastructure.

Location:-

  • Bangalore, India.

Company Overview:-

FIMER is the fourth largest solar inverter supplier in the world. Specializing in solar inverters and mobility systems, it has over 1100 employees worldwide and offers a comprehensive solar solutions portfolio across all applications. FIMER’s skills are further strengthened by its bold and agile approach that sees it consistently invest in R&D. With a presence in 26 countries together with local training centers and manufacturing hubs, FIMER remains close to its customers and the ever-evolving dynamics of the energy industry.

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