Service Engineer-Field Service

Atlas Copco (India) Ltd.

  • Gurgaon, Haryana
Service Engineer-Field Service
Job Posted : May 9th, 2022

Job Description

To ensure customer satisfaction by providing professional engineering and support service inline to organizational commitment and maximize the value and profitability of our service business with sustainability

Key Responsibilities:-

  • To carry out  the day-to-day function of the service related jobs and resolve the issues in the specified territory/customer allocated in the region
  • To provide full and professional tools service at customer’s premises where necessary
  • To diagnose problematic and inefficient performance of all Atlas Copco power tools products and   take appropriate action to rectify performance
  • To carry out the Installation & commissioning of tools whenever required
  • To identify and source spare parts and consumables required for the repair of tools
  • To carry out calibration, testing and certification of all Atlas Copco power tool products, according      to standard procedures
  • To determine and undertake all necessary preventative maintenance on all power tool products
  • To generate technical reports on service provided at site
  • To carry out pre delivery testing and inspection of tools as appropriate prior to delivery / site installation
  • To undertake ad-hoc projects as required.
  • To incorporate Flexible attitude to working out of normal as and when required.
  • Hands on PLC experience is an added advantage
  • To generate leads for service sales revenue and to take ownership of complete business development at allocated customers
  • Ensure customer satisfaction by closely working with all the levels of customer thus by ensuring the end goals are met.

Educational requirements:-

  • Diploma/Degree in Electronics/ Electrical Engineering
  • PC Literacy
  • Fair English Language proficiency is essential
  • Local Language Knowledge will be preferred

Experience requirements:-

  • Skills, Knowledge and Experience Required:

Essential:-

  • Good engineering skills, with at least 0-1 years’ experience in an Engineering environment
  • A high degree of flexibility.
  • Ability to build strong and effective working relationships with both customers and colleagues
  • Self motivated
  • Ability to work individually and as part of a team

Personality requirements:-

  • Collaborative: You are interactive, very much a team player and enjoy developing your network; you actively take contact with people to learn from their unique and diverse competences and perspectives, and share your own knowledge and experience.
  • Open-minded: You are flexible and global-minded.
  • Passionate about learning and exploring new things; you adapt quickly to new situations and opportunities.
  • You are interested in different cultures, and excited to find new ways, perspectives and ideas.
    Resourceful:
  • You are proactive and always looking for a better way, using the resources at hand.
  • You actively make things happen and embrace modern technology and the opportunities this offers.
    Entrepreneurial:
  • You take responsibility and are results driven.
  • Curious by nature, you thrive on discovering new and practical ways to solve real issue and show persistency in seeing things through to get results

Location:-

  • Gurgaon, Haryana.

Company Overview:-

Established in 1960, We provide our customers with the solutions they need to enhance productivity and achieve their manufacturing goals. At Atlas Copco India, we deliver value and innovate with the future in mind. Our passionate people, expertise and service bring sustainable value to industries everywhere. We are a part of the Atlas Copco Group, with extensive local presence, and our innovative compressors, vacuum solutions, generators, pumps, power tools and assembly systems help our customers achieve maximum efficiency and produstivity. Our nationwide service personnel are always close at hand to provide repairs, service and spare parts locally. With state-of-the-art manufacturing facilities today at Pune and Chakan, the company has a global engineering competency centers for compressors at Pune.

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