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- Ensure proper coordination and link between sales, production and quality teams.
- Ensure proper execution of customer orders, from production till realization of payment.
- Driving the company’s operating capabilities to surpass customer satisfaction and retention, and company goals.
- Controlling company costs, and introducing tactical initiatives to address theft and other losses.
- Monitoring invoices, money handling procedures, accounting and bank processes.
- Overseeing marketing initiatives and implementing better business practices.
- Delegating responsibilities to ensure staff members grow as capable participants.
- Employing various initiatives to coach employees to optimize their capabilities.
- Completing performance reviews in a prudent manner.
- Assessing and implementing improved processes and new technologies, and collaborating with management regarding the implementation of these improvements.
Qualification:-
- MBA preferred
Experience:-
- Min 7 + Years experience in operations in any industry.
- Min 2+ Years experience in customer dealing.
Location:-
- Ambala, Haryana