Manager - Service Delivery

• Engineering Graduate from any reputed University.
• Must Have experience of building and O&M of underground fiber (ISP/OSP), OPGW fiber, site infrastructure.
• Knowledge of various telecom technologies SDH/DWDM/OTN.
• Well conversant with Dark fiber / Last mile/ Colo infra build and operations.
• Have hands on experience of GIS tools like Google earth and other platforms.
• Travel as and when required.

Key Accountabilities / Responsibilities:-

• Operation and Maintenance of Underground / OPGW network of entire routes of Sterlite power and it partners.
• Service delivery life cycle management.
• Project rollout for the fiber last mile & network infrastructure.
• Responsible implementing the O&M processes and continuously review and ensure O&M procedures are updated and in line with set guidelines.
• Take responsibility for customer escalations and act as a point of escalation both in and out of hours as required.
• Publish weekly/Monthly reports.
• Engage with govt / private agencies for necessary approvals and work clearance.
• Drive internal and external stakeholders.
• Spare part management for active and passive infrastructure.

Location:-

• Gurugram, India.

Company Overview:-

Sterlite Power is a leading global developer of power transmission infrastructure with projects of over 10,000 circuit kms and 15,000 MVA in India and Brazil. With an industry-leading portfolio of power conductors, EHV cables and OPGW, Sterlite Power also offers solutions for upgrading, uprating and strengthening existing networks. The Company has set new benchmarks in the industry by use of cutting-edge technologies and innovative financing. Sterlite Power is also the sponsor of Indi Grid, India’s first power sector Infrastructure Investment Trust (“InvIT”), listed on the BSE and NSE.