Lead Engineer - Technical Field Support

Responsibilities:-

• Provide 2nd level expert technical support to Service and Construction
• Ensure thorough technical/statistical WTG stop analysis support incl. recommended spare parts for error remedy
• Provide support to Construction in installation, commissioning, start-up of wind turbines and service operation on resolution of turbine alarms / alerts
• On request from Sales provide technical input to support sales of WTGs and Service products
• At the request from Service/Construction, liaise with clients to facilitate resolution of technical issues to ensure increased customer satisfaction and support long-term business growth
• Provide translation support of technical matters on a need basis and trouble-shooting support to field technicians
• Liaise with other technical staff throughout the company (worldwide) as part of solving technical issues
• Analyze poor performing wind turbines / wind farms and provide solutions
• Cascade troubleshooting knowledge to the field by documenting known solutions in Vestas Global Advisor (VGA)
• Ensure correct SW and parameter settings for windfarms. Compile SW suggestions, coordinate and give assistance in SW field test including Remote Software upload
• Anchor Reliability calls within Vestas and with the external customers

Qualifications And Experience:-

• Bachelor's Degree in Electrical / Electronics
• Required 10-15 years working experience in trouble shooting / technical support of Wind turbines working in Vestas / Vestas Off shore
• Experience in Classic and VMP controller would be preferred
• Experience in GE/ Sulzon /Senvion/ Gamesa would be an advantageous

Competencies:-  

• Comprehensive diagnostic and troubleshooting technical skills with emphasis on root cause analysis
• Able to prioritize various routine tasks under a progressive environment
• Ability to priorities tasks in accordance with business objectives
• Ability to develop networks internationally to develop own knowledge base and solve technical issues
• Having an overview on the overall business requirement and volunteer to support business values

Location:-

• Chennai, India.

Company Overview:-

Vestas strives to be the most inclusive workplace in the sustainable energy industry and ensure equal opportunities for everyone regardless of the social identity. We are stronger as a company not despite our differences, but because of them, both professionally and personally. Beyond a diverse workforce, we want to ensure that all of our employees are included and actively contributing to Vestas’ success and innovation. Only then can we become the global leader in sustainable energy solutions and ensure sustainability in everything we do.

At Vestas, we offer global opportunities for people with growth mindsets and the desire to make a shared and positive impact. We work in the true spirit of our corporate values: accountability, simplicity, collaboration, and passion. We expect everyone to live up to these in their day to day work – no matter what you do and where you are in the organisation