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The Service Sales Manager is responsible for leading and managing the regional Services client Managers team in India to achieve year-over-year bookings growth, and development of the selling organization.This position reports to the Head of Service Sales – Asia Pacific for the services compression Business and it includes the tasks as described hereunder.
We are looking for a self-motivated, dynamic, customer-focused leader dedicated to achieving our goals of meeting financial targets, operational excellence, customer satisfaction, employee retention, and growth.
Responsibilities:-
- In coordination with the country heads, Business Development Managers, SV strategy and Regional Leadership team, develops and drives BTA (Business Target Agreement) & set sales targets for the assigned sales organization.
- Maintains active and up-to-date sub-regional bookings forecast (Quarterly & Yearly Forecast) through the sales team’s use of SFDC and assessment of sales funnel
- Maintains the effectiveness of the client facing team – including time and territory analysis, coaching, developmental needs, and coordinates disciplinary actions with CFT’s in-country management
- Deploys Services initiatives through selling team individual objectives, and developing metrics to measure progress
- Ensures Country and sub-Region growth targets are being met
- Directly supports client facing team in customer visits and negotiations and acts as point of escalation for resolution of customer complaints and claims within the assigned region
- Governs the use of established sales policies / guidelines and procedures among the selling team
- Clearly communicates the Company’s vision and direction to the client facing team
- Oversee the LoA (Limits of Authority) process to ensure compliance
- Segments market and cooperates with Strategy team, GSO team and VP Region head in matters of strategic and tactical product and service positioning
- Assure that Client Facing Teams are properly trained by the Product Line experts to acquire confidence in presenting the range of Siemens products to the Clients
- Drive implementation of digital tools and ensure high efficiency by applying new technologies and processes.
Qualification and Experience:-
- A bachelor's degree in engineering, Marketing & Sales or a related field, ideally combined with an MBA or equivalent Sales & management experience.
- A minimum of 10 years of relevant experience in sales or sales support, service business or a related field, with a proven track record of driving operational excellence, and customer satisfaction
- Strong leadership skills, paired with the ability to develop and implement strategic plans.
- Excellent communication, networking, and relationship-building skills, with the ability to inspire and motivate teams and collaborators.
- Fluent in English, with additional languages applicable for the assigned region being an advantage.
- Willingness to travel.
Location:-
- Ahmedabad, Gujarat.
Company Overview:-
Siemens Technology and Services Pvt Ltd in India is the legal entity that holds together top-notch R&D units of Siemens in India including Siemens Advanta Development India, Siemens Technology Research and Siemens Technology Intellectual Property. Together we continue Siemens’ legacy of paving the way for the future by envisioning and developing advanced technology solutions for digitalization, automation, and electrification for the world around us. Our offices are in Bangalore, Chennai, Noida, Gurgaon and Pune
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