Field Service Representative (Gas Turbines)(India)

This FSR position serves as a company technical and administrative representative and deals with customer service assignment including on-site preventive maintenance and inspection service work, call-out services and commissioning activities on Solar gas turbine packages.

The FSR will report directly to the Field Services Supervisor (FSS). They must have basic knowledge of methods and experience in the maintenance of all Solar product lines.

Principle Accountabilities:-

• Understand and comply with Solar and customer HSSE policies and procedures. Participates by attending general safety and toolbox safety meetings and toolbox safety meetings and completing all required safety trainings.
• Ensure customer expectations are met or exceeded. Ensure all maintenance activities are carried out in accordance with company policy, manufacture’s recommendations, and good practices.
• Must have basic knowledge of methods and experience in the maintenance of various equipment associated with primary and utility equipment.
• Must be able to proactively recognize electrical/mechanical abnormalities and potential safety problems and take appropriate action to prevent a serious safety hazard from developing and causing damage to equipment.
• Ensure that necessary parts are available and submit materials requisitions when required.
• Accurately report and update all equipment histories to effectively forecast equipment utilization and efficiency. Coordinate any changes necessary to ensure operations are efficient and minimal downtime is required. Ensure effective communication and reporting to immediate supervision and if applicable, customer representatives.
• Will utilize sound judgment when analyzing problems. Solve problems with little or no supervision in a timely and cost-effective manner. Will be aware of procedures and options for identifying sources of information and technical advice. Will have sufficient product knowledge to repair and adjust minor mechanical/electrical components/systems and will be capable of reading applicable drawings and technical manuals.
• Work individually or with assigned FSR’s on the preventive/corrective maintenance. Will be required to assist in a technical manner with the operations and maintenance crew in any area if the workload exceeds the number of personnel available.
• Monitor maintenance services or installation support to ensure they are carried out in line with Solar Engineering specifications, manufacturing recommendations and in a safe manner in accordance with the HSSE policies and procedures.

Qualification And Experience:-

• Degree in Electrical Engineering, with 3 to 15 years’ experience in a related industry.
• Preferably technically strong in Instrumentation, Controls and Electrical aspects and open to handle mechanical work scope.
• Ability to work independently and adapt fast.
• Experience in an offshore work environment is desirable.
• Willing to be based in Mumbai and travel >50% for work.

Location:-

• Mumbai, Maharashtra.

Company Overview:-

Headquartered in San Diego, California, USA, Solar Turbines Incorporated, a subsidiary of Caterpillar Inc., is one of the world’s leading manufacturers of industrial gas turbines, with more than 16,000 units and over 3 billion operating hours in over 100 countries. Products from Solar Turbines play an important role in the development of oil, natural gas and power generation projects around the world. Solar Turbines’ products include gas turbine engines (rated from 1,590 to 52,500 horsepower), gas compressors, and gas turbine-powered compressor sets, mechanical-drive packages and generator sets (ranging from 1 to 39 megawatts). Solar’s customers put the company’s products to work in many areas including production, processing and pipeline transmission of natural gas and crude oil and generation of electricity and thermal energy for processing applications, such as manufacturing chemicals, pharmaceuticals, and food products.

Solar’s foundation is people and Solar’s culture is one where individual contributions are valued, diversity in the workplace is encouraged, and safety is emphasized in all aspects of the business. Solar Turbines, founded in 1927, is comprised of a dedicated and multi-talented workforce of more than 8,000 employees with decades of experience working as a global team.