Engineer – IT

Nextracker Inc.

  • Hyderabad, India
Engineer – IT
Job Posted : Jul 8th, 2021

Job Description

The Engineer- IT will be based in Hyderabad. Onboarding will be virtual for the time being with occasional socially distanced meetings at a Nextracker office. In this position, you will report to the Manager – IT. The main purpose of the job is to support IT infrastructure.

Here is a glimpse of what you’ll do:-

  • Provide technical support for desktop/computer definition, purchase, configuration, installation, maintenance, and upgrades of computer hardware.
    • Troubleshoot and Configure:
    • Wi-Fi Connectivity.
    • Office 365,, Okta.
    • Deploy laptops and desktops in a domain environment.
    • Inventory and Asset Tag.
    • General network connectivity, file access.
    • Active Directory account creation and password resets.
    • Phone system support (VoIP).
    • Provides day to day desktop support to user community.
    • Accountable for the development and technical support of day to day desktop, network, printing, etc.
    • Computer and network system maintenance and support.
  • Timely respond to and close all cases assigned.
  • Determine the most effective manner in which to solve cases.
  • Ensure that cases are correctly solved before they are set to resolved state.
  • Ensure that the process and procedures are followed.
  • Provide feedback to clients where necessary.
  • Track all assigned cases until resolved.
  • Update databases to maintain their accuracy.
  • Execute the change tasks assigned within the scheduled time frame as planned.
  • Provide effective specialist contribution to the analysis and resolution of problems and known errors.

Here is some of what you’ll need (required):-

  • Must be proficient with Windows 7/8/10, and Server 2008, Server 2012, TCP/IP, DNS, DHCP, Active Directory, Office 2013/2016, Office 365, VPN client software are a plus.
  • Strong analytical and trouble shooting skills with attention to detail.
  • Good interpersonal skills and strong follow-up with users.
  • Graduate / BE / Btech with minimum 2- 4 Years of experience.

Here are a few of our preferred experiences:-

  • Minimum 2 + years of desktop support experience with knowledge of cisco networking.

We are looking for someone who demonstrates:-

  • Intense collaboration.
  • Passionate customer focus.
  • Thoughtful, fast, disciplined execution.
  • Tenacious commitment to continuous improvement.
  • Relentless drive to win.


  • Hyderabad, India.

Company Overview:-

It’s no accident that Nextracker leads the industry in patented features and capabilities that increase plant performance and reduce costs for EPCs, developers and asset owners. Innovation and a customer-first attitude are embedded in our DNA.

When the company’s founders set out to redefine then-existing single-axis solar tracker technology, they started with a clean slate, designing and engineering a ground-breaking system with many factors in mind: durable, consistent performance in many site conditions; ease and speed of installation, commissioning and maintenance; self-adjusting algorithms for remote control; advanced monitoring and digital connectivity—all of which would lead to superior performance and lower overall cost of ownership to operate the plant.