Digital Data Support Executive

• Case registration and allocation in CRM.
• Verify and/or provide customers license for digital data/information upon request.
• Provide sales team with assistance in quotations upon request.
• Process orders for digital data/information.
• Organize and aggregate digital data before releasing it to Customers.
• Provide weekly digital data updates and new edition upon vessel request.
• Informing Sales coordinator upon receiving new information or any change requested by the customer – Route optimization and verification of fair usage policy for charts and publication requests for vessels under Flat Fee contacts.
• Follow Quality Management system requirements, Must comply with all the requirements of all internal regulatory documents of the company.
• Receive incoming calls from customers/end-user for support.

Education:-

• Graduate Engineer.

Experience:-

• 2-3 years of minimum experience from Marine Navigation preferred, ENC cartography support, Customer Support.

Location:-

• Mumbai, Maharashtra.

Company Overview:-