Digital Data Support Executive

Wärtsilä

  • Mumbai, Maharashtra
Digital Data Support Executive
Job Posted : Aug 2nd, 2021

Job Description

  • Case registration and allocation in CRM.
  • Verify and/or provide customers license for digital data/information upon request.
  • Provide sales team with assistance in quotations upon request.
  • Process orders for digital data/information.
  • Organize and aggregate digital data before releasing it to Customers.
  • Provide weekly digital data updates and new edition upon vessel request.
  • Informing Sales coordinator upon receiving new information or any change requested by the customer – Route optimization and verification of fair usage policy for charts and publication requests for vessels under Flat Fee contacts.
  • Follow Quality Management system requirements, Must comply with all the requirements of all internal regulatory documents of the company.
  • Receive incoming calls from customers/end-user for support.

Education:-

  • Graduate Engineer.

Experience:-

  • 2-3 years of minimum experience from Marine Navigation preferred, ENC cartography support, Customer Support.

Location:-

  • Mumbai, Maharashtra.

Company Overview:-

Wärtsilä is a global leader in smart technologies and complete lifecycle solutions for the marine and energy markets. By emphasising sustainable innovation, total efficiency and data analytics, Wärtsilä maximises the environmental and economic performance of the vessels and power plants of its customers. In 2020, Wärtsilä’s net sales totalled EUR 4.6 billion with approximately 18,000 employees. The company has operations in over 200 locations in more than 70 countries around the world. Wärtsilä is listed on Nasdaq Helsinki. Find out more:  www.wartsila.com

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