Deputy Manager Inside Sales

• Manages the inside sales target to achieve Services business expected growth.
• Executes the outbound calls on the targeted customer database.
• Fosters collaboration between teams to grow our ONE Schneider Electric Field Services Sales/Revenue.
• Secures consistent follow-up and close all leads/opportunities in BFO.
• Handles all standard quote activities for end customers and partners.
• Transfers proposals to the outside sales team when an on-site customer visit is required to deliver the customer quotation (modernization, …)
• Ensures efficient and regular communications with critical Field Services functions including scheduling, order management, FSR, and outside sales.
• Develop and maintains an ongoing professional relationship with new or existing customers.
• Answers customer questions and educates customers on all SE services.
• Maintains updated opportunity portfolio in Bridge front Office(bFO).
• Reports on dedicated KPIs to management on activity.
• Work on building tools which can ease & result in better efficiency for the Inside Sales.
• The ISSR will also be in close contact with Order Management team to ensure timely order booking & billing.
• He/She will work closely with FS stake holders and handle entire operations from pro-actively call customers identified in the traceability execution plan, to generate additional revenues (end of life, retrofit, …) beyond renewal of contracts.
• Proficient with Microsoft Office and ERP/CRM related tools.
• Exceptional verbal and written communication skills with high level of confidence. Possess good analytical skills.
• Customer centric, demonstrated leadership with management skills, people skills. Target oriented and believe in teamwork.
• The ideal candidate will demonstrate a strong desire to excel in a fast-paced sales environment and possess a digital mindset.

Qualifications:-

•  Bachelor /associate degree in Electrical Engineering.

Experience:-

• Min 6-7 years IS/ Field Service Representative- LV Switchgear knowledge must.

Soft Skills:-

• Sales oriented
• Results oriented
• Daring
• Passionate
• Team player
• Organized
• Resilient
• Voice clear & Understandable
• Engaging & Enthusiastic.