Connectivity Support Engineer

Caterpillar Inc.

  • Bangalore, Karnataka
Connectivity Support Engineer
Job Posted : Sep 24th, 2021

Job Description

This is position is in Connected Data Quality team in Cat Digital. The team is responsible for building tools, dashboards and processes to enable (E2E) telemetry data quality monitoring, finding source of quality issues and work with process partners to resolve the problems at source.

Job Duties:-

  • Connectivity Support Engineer focuses on end-to-end data quality from IoT telematics devices all the way to customer applications.
  • Connectivity Support Engineer supporting Caterpillar’s digital technology systems are key roles within the enterprise and vital in achieving Caterpillar’s Digital Vision.
  • Identify quality issues by data mining and analysis.
  • Investigates hardware and software issues to determine reason for the failure and provides technical information for the continuous product improvement (CPI) process.
  • Assesses the impact of field product problems on the company and the customer and determines the best field support plan to serve both.
  • Keeps engineering teams appraised of activities and/or status of product problems.
  • The most challenging and important part of this job is identification of data quality issues and coordination with other teams through the problem resolution system.

Qualifications And Experiences:-

  • A Bachelor of Engineering degree or equivalent experience.
  • 3+ years of product support experience electronic systems.
  • Must have demonstrated excellent troubleshooting skills and the ability to work effectively in a high velocity environment.
  • Requires the ability to effectively communicate technical information to a broad range of audiences.
  • Incumbent must have strong initiative, interpersonal, organizational and teamwork skills.

Top candidates will have:

  • Knowledge of Tableau/BI tools, scripting to automate data analysis and SQL query development.
  • Experience with handling large data sets in various formats.
  • Knowledge of Caterpillar Product link devices and telemetry data.


  • Bangalore, Karnataka.

Company Overview:-

Since 1925, Caterpillar Inc. has been helping our customers build a better world – making sustainable progress possible and driving positive change on every continent.
With 2020 sales and revenues of $41.7 billion, Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, diesel and natural gas engines, industrial gas turbines, and diesel-electric locomotives.
We do business on every continent, principally operating through three primary segments – Construction Industries, Resource Industries, and Energy & Transportation – and providing financing and related services through our Financial Products segment.