Chief Manager – Service Delivery

Sterlite Power Transmission Limited

  • Mumbai, Maharashtra
Chief Manager – Service Delivery
Job Posted : Nov 21st, 2023

Job Description

  • Engineering Graduate from any reputed University.
  • Must have experience on UG/OPGW, Colo/Site infra build & maintenance.
  • Well versed with service delivery life cycle knowledge of various telecom technologies SDH/DWDM/OTN.
  • Well conversant with OPGW / UG Dark fiber / Last mile/Colo infra build and operations.
  • Travel as and when required.


  • To assess customer needs, plan and deliver communications Infrastructure and solution requirements like Fiber, Duct, Collocation of equipment’s, Towers, Racks, customised Products, and services.
  • Create comprehensive Service Delivery Plan and documentation to enable the project to be managed against a clear set of defined deliverables and milestones.
  • Develops, tracks, and maintains OPGW network availability including the Colo infrastructure, Last mile and quality metrics for entire routes of Sterlite Power and its JV partners.
  • Responsible for delivering all aspects of the O&M & Continuously reviews and ensure O&M procedures are updated.
  • Take responsibility for customer escalations and act as a point of escalation both in and out of hours as required.
  • Follow up and clearance of PTW for OPGW network.
  • Publish weekly/Monthly reports.
  • Engage with govt / private agencies for necessary approvals and work clearance.
  • Drive internal and external stakeholders for smooth operation.


  • Mumbai, Maharashtra.

Company Overview:-

Sterlite Power is a leading global developer of power transmission infrastructure with projects of over 10,000 circuit kms and 15,000 MVA in India and Brazil. With an industry-leading portfolio of power conductors, EHV cables and OPGW, Sterlite Power also offers solutions for upgrading, uprating and strengthening existing networks. The Company has set new benchmarks in the industry by use of cutting-edge technologies and innovative financing. Sterlite Power is also the sponsor of Indi Grid, India’s first power sector Infrastructure Investment Trust (“InvIT”), listed on the BSE and NSE.